How was the estimating and contract-signing portion of your job handled?
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2.
Do you feel we started your project in a timely manner?
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3.
Do you feel you were given ample notice before we began your project?
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4.
Was it clearly explained exactly what we would be doing in the contract and plans?
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5.
How courteous and professional were the workers?
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6.
How punctual and consistent were the workers?
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7.
How knowledgeable and well trained did the workers appear?
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8.
How were your home, yard, pets, etc treated?
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9.
How did day-to-day progress meet your expectations?
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10.
How helpful were suggestions or answers to your questions?
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11.
How well were precautions taken to minimize any inconvenience to you or your family during your project (i.e. parking, starting/ending times, dust protection, etc.)?
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12.
How neat and organized was your jobsite kept?
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13.
How did job completion, from a time frame point of view, meet your expectations?
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14.
If applicable, how well were you kept abreast of any changes that occurred to the original work?
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15.
If applicable, how clearly were you made aware that some changes may cost extra money?
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16.
When completed, how well was the jobsite cleaned up?
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17.
How did the quality of work meet with your expectations?
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18.
How well did we handle your concerns about work you weren't satisfied with?
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19.
How thorough were we in the completion of your job (not leaving loose ends)?
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20.
How satisfied were you with the entire construction process?
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Further comments are appreciated:
How did you hear about Schickel Construction?
Was there a deciding factor in choosing our company?
What aspect of you project do you feel we did best on?
